Monthly Archives: March 2008

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We Love KISSes!

Saturday, March 15, 2008 – 13:40

Daniel Zihlmann Photography - Fotograf Hochzeit Baby Portrait, Schweiz

Wedding photographer Kevin Swan, one of the founders of the famous US album company KISS Wedding Books, has just launched the new KISS website. Right before the WPPI Convention in Las Vegas. It looks awesome! And the design reminds me something…

But the best part of it: On the design page they feature some sample designs. Including one of the albums that Raya from pink penny designed for me :) Have a look!

Daniel Zihlmann Photography - Fotograf Hochzeit Baby Portrait, Schweiz

KISS albums are really a great product! The quality is outstanding and the customer service Kevin is providing is just the best I ever experienced. To make it even better, they partnered with pink penny for the design of the albums. And it’s really a joy to work with Raya!

Daniel Zihlmann Photography - Fotograf Hochzeit Baby Portrait, Schweiz

Thanks, Kevin and Raya, to give me the possibility to deliver these awesome wedding books to my clients. You rock the album world!

By Daniel | Posted in Photography, Wedding | Comments Off

Nice To Meet You :)

Friday, March 14, 2008 – 15:22

Yesterday we started sharing :)

It was great to make new friends and meet other photographers. It’s kind of different if you talk with your no-photog friends and they always say: “Wow, that are great images you do!” And then you meet other professional photographers and they have a different point of view than you have. They know more about the subject so the discussions will be more profound. They do things in a different way and you notice how you can do it in another way too. It’s not about better or worse, just different. For one photographer Jessica Claire’s Shootsac meets perfectly his shooting style. But the other photographer is shooting differently and for that has another perfect fit in camera bag. You just have to try it out and see what works best for you. That’s it.

Check the work of these awesome photographers:
Jeanine Linder, www.jeaninelinderphotography.com
Philippe Wiget, www.photophil.ch
Christoph Ris, www.christophris.ch

About something else. I recently started to use more flash in my photography. Not my big studio lights, but just my strobes (Canon 580EX II). If you are looking for a great flash bracket that holds two strobes and even an umbrella, go visit Brewer Bracket. Todd Brewer developed it himself. It’s well built, very sturdy. And Todd is a great guy, providing you an awesome customer service. Congratulations, Todd!

By Daniel | Posted in Business, Personal | Comments Off

Joe McNally: Da Grip

Thursday, March 13, 2008 – 08:40

Famous US photographer Joe McNally doesn’t only have a website. He recently published a new book (“The Moment It Clicks”), started a blog and even a channel on YouTube. Did you think you knew how to hold a camera rock steady? Let Joe explain you what’s his trick. Learn the basics. Watch ‘Da Grip’.

Blog: www.joemcnally.com/blog
Videos: Joe McNally on YouTube
Website: www.joemcnally.com
Book: The Moment It Clicks

Worth to have a look at!

By Daniel | Posted in Blog, Book, Photography, Website | Comments (1)

Slave To The Rhythm

Wednesday, March 12, 2008 – 17:22

If you do post production and work the whole day at the computer , it’s easy to be disturbed every some minutes. Of course your computer is online and the emails keep coming in. You just want to have a quick look and…

So I tried a new email policy. I check emails only 3 times a day (10 am, 2 pm, 4 pm). That will do nicely. If it’s urgent, use the oldfashioned phone instead. It’s anyway better to connect with people by voice. Try to use your phone instead of email and you will see how better your communication will be and how your business is going to improve!

Try it. Don’t be a slave to the rhythm!

And yes, I ordered an iPhone :) So my iPod Touch 16GB is on sale now. It’s a great device, perfect as a PDA. You have always your calendar, contacts, email and internet with you. Its display is so big and brilliant, that it’s fun to show prospective clients your portfolio on the iPod Touch. You will never regret this investment! Send me an email if you are interested in my iPod Touch 16GB.

By Daniel | Posted in Business, Personal | Comments Off

Customer Experience

Wednesday, March 5, 2008 – 19:35

Daniel Zihlmann Photography - Fotograf Hochzeit Baby Portrait, Schweiz

While I’m waiting for the iPhone to be released in Switzerland I still have to use my “old” SonyEricsson K800i. It’s a very nice phone though, has an awesome camera and a great display. But recently it broke down and I had to take it to the repair service. That’s always bad because in the meantime you have to use your “even older mobile phone” that you keep just for this kind of backup purpose.

Now imagine that you managed to survive this uncomfortable time with a mobile phone right out of stone age. And it’s the day you get your regular mobile phone back. They didn’t only change more parts than necessary and refurbished the whole phone. There’s even more.

The mobile phone was handed out to me in an “iPod Sock” saying “Home Sweet Home”.

You take it out of the sock and on the display is a sticker with a text like a SMS, saying: “It’s great to be back in your hands. I’ve missed you! If you need any more help at all, feel free to call 0848 82 40 40.”

Sweet! :) What a customer experience!

What do you do to make your clients happy? How do you handle complaints? What’s your outstanding service to give your customers a great experience and differentiate your business from the competition?

By Daniel | Posted in Business, Personal | Comments Off