Hochzeitsfotograf Daniel Zihlmann – Fotograf Hochzeit Blog Zürich – Bern – Genf – St. Moritz – Basel – Luzern – Lausanne

Yesterday we started sharing :)

It was great to make new friends and meet other photographers. It’s kind of different if you talk with your no-photog friends and they always say: “Wow, that are great images you do!” And then you meet other professional photographers and they have a different point of view than you have. They know more about the subject so the discussions will be more profound. They do things in a different way and you notice how you can do it in another way too. It’s not about better or worse, just different. For one photographer Jessica Claire’s Shootsac meets perfectly his shooting style. But the other photographer is shooting differently and for that has another perfect fit in camera bag. You just have to try it out and see what works best for you. That’s it.

Check the work of these awesome photographers:
Jeanine Linder, www.jeaninelinderphotography.com
Philippe Wiget, www.photophil.ch
Christoph Ris, www.christophris.ch

About something else. I recently started to use more flash in my photography. Not my big studio lights, but just my strobes (Canon 580EX II). If you are looking for a great flash bracket that holds two strobes and even an umbrella, go visit Brewer Bracket. Todd Brewer developed it himself. It’s well built, very sturdy. And Todd is a great guy, providing you an awesome customer service. Congratulations, Todd!

While I’m waiting for the iPhone to be released in Switzerland I still have to use my “old” SonyEricsson K800i. It’s a very nice phone though, has an awesome camera and a great display. But recently it broke down and I had to take it to the repair service. That’s always bad because in the meantime you have to use your “even older mobile phone” that you keep just for this kind of backup purpose.

Now imagine that you managed to survive this uncomfortable time with a mobile phone right out of stone age. And it’s the day you get your regular mobile phone back. They didn’t only change more parts than necessary and refurbished the whole phone. There’s even more.

The mobile phone was handed out to me in an “iPod Sock” saying “Home Sweet Home”.

You take it out of the sock and on the display is a sticker with a text like a SMS, saying: “It’s great to be back in your hands. I’ve missed you! If you need any more help at all, feel free to call 0848 82 40 40.”

Sweet! :) What a customer experience!

What do you do to make your clients happy? How do you handle complaints? What’s your outstanding service to give your customers a great experience and differentiate your business from the competition?